1. Free trial first
Every new account gets a 14-day full-feature free trial. We strongly recommend trying GanyatPos free before paying.
2. 7-day money-back assurance on Pro
If you're not satisfied within the first 7 days of upgrading to Pro, email us at support@ganyat.in with your Shop Code and we'll refund your payment — no questions asked.
3. Yearly and half-yearly plans
For longer-term plans, refunds for unused billing cycles are handled case-by-case. Cancellations stop future renewals immediately.
4. Refund processing time
Approved refunds are credited to the original payment method within 5–10 working days, subject to processing timelines of your bank or wallet provider.
5. Data after refund
Your shop data remains accessible in a read-only mode for 30 days after refund, so you can export anything you need.
6. Contact
Questions? WhatsApp +91 9999999999 or email support@ganyat.in.